Payment policy

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Payment for any reservations or other services for which fees may be charged by The Lighthouse Beach Resort shall be payable either on reservation or on arrival to the hotel or, where applicable, shall be debited to your account after departure.

 

The rates payable in respect of the provision by The Lighthouse Beach Resort of any services and/or goods, including but not limited to the provision of accommodation at the hotel of your choice, shall be the current applicable rates of the particular hotel specified by you. Those rates are available from the hotel itself, or alternatively from holding company Paka Adventures Ltd. on +255 (0)784 947 444.

 

The guest is obliged to vacate his room and check-out by the time communicated to him by the hotel's management. Failure to do so will render you liable for an additional night's charge unless prior and alternative check-out arrangements have been made with the hotel's management.

 

You hereby agree that any reservation made by you via this Website constitutes a binding agreement has been concluded between you and the hotel will deduct or debit your credit card for payments for services rendered. Your signature shall not be required for authorization purposes.

 

Please Note: During periods of high demand the hotel may require full pre-payment. This would be non-refundable in the event of cancellation. The hotel will contact you should this be a requirement for your reservation.


Cancellation and Refund Policy

 

Should you cancel the reservation less than 24 (twenty four) hours from the day of arrival, a cancellation fee of the rate for one night plus any other applicable government taxes will be charged. The Lighthouse Beach Resort reserves the right to debit your credit card with a cancellation fee equal to one night's accommodation, if a reservation is not cancelled by 16h00 on the day before arrival. If your reservation was guaranteed by a charge to your credit card at the time of the reservation, this will be forfeited.

 

A no-show is the non-arrival of a guest without notification to the hotel. In the case of a no-show, a no-show fee of all reserved nights plus other applicable government taxes will be charged you. If your reservation was guaranteed by a charge to your credit card at the time of the reservation, this will be forfeited.

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